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UrbanGo
Platform
The Dispatch platform
Run your job flow in real time.
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Fleets
Build and organise all your drivers.
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Customers
Records, offers and trip history.
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Account customers
Set commission, agreements and offers.
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Marketplace
Agency jobs in your area.
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For event organisers
They post the job, you answer.
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Apps
Driver app
Your operation in your drivers’ hands.
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Passenger app
The passenger picks one of your drivers, and becomes yours.
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Solutions
By sector
Hospitality
Hotels, restaurants and venues.
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Healthcare
Hospitals, clinics, care homes and repeat journeys.
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Business
Travel, shuttles and clients to collect.
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Events
Exhibitions, conferences and one-off nights.
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Public sector
Councils, social transport and tendered work.
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About us
Guides
Things to do and how to get there.
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Support
Find and fix problems.
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Journal
Research, analysis and regulation.
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Our story
Where we started and where we are heading.
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Pricing
EN
← Help
For people driving
Driver app
Signing in, fares, availability, wallet and jobs. Everything you need if you use UrbanGo Driver.
Passenger app
Dispatch software
How I sign in to the app
You cannot sign yourself up: your operator adds you.
How I set my fares
Day, night, call-out, waiting, minimum, and your own items.
How I set my working hours
The hours the app looks for you. Outside them nothing arrives.
Working with more than one operator
One account, several fleets, one wallet.
How credit works
You top it up, commission uses it, it does not expire.
What you see when a job arrives
Where, how much, and whether you collect. Then you decide.
The UrbanGo commission
20% of what you take, drawn from your credit.