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UrbanGo
Platform
The Dispatch platform
Run your job flow in real time.
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Fleets
Build and organise all your drivers.
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Customers
Records, offers and trip history.
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Account customers
Set commission, agreements and offers.
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Marketplace
Agency jobs in your area.
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For event organisers
They post the job, you answer.
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Apps
Driver app
Your operation in your drivers’ hands.
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Passenger app
The passenger picks one of your drivers, and becomes yours.
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Solutions
By sector
Hospitality
Hotels, restaurants and venues.
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Healthcare
Hospitals, clinics, care homes and repeat journeys.
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Business
Travel, shuttles and clients to collect.
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Events
Exhibitions, conferences and one-off nights.
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Public sector
Councils, social transport and tendered work.
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About us
Guides
Things to do and how to get there.
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Support
Find and fix problems.
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Journal
Research, analysis and regulation.
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Our story
Where we started and where we are heading.
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Pricing
EN
← Help
For people travelling
Passenger app
How to book a car, how to choose a driver and how pre-booked journeys work.
Driver app
Dispatch software
How to book a car
Pick-up, destination, and you choose who comes for you.
Why you choose the driver
You see who is free nearby and you decide, nobody is assigned to you.
How the price is worked out
An estimate, from the distance and the driver’s fare.
Pre-booked journeys
Booking for a particular time, and how to cancel.
How you pay for the journey
You pay the driver. The money does not pass through UrbanGo.
If no driver accepts
We tell you straight away, instead of keeping you waiting.