An event does not ask for cars. It asks for a promise, a month early.
And it makes it to whoever can say how many cars there will be, not to whoever can say they are good.
The work you are losing
Exhibitions and conferences, the gig that empties an arena in twenty minutes, the wedding with guests to take back to their hotel at one in the morning. Short peaks, concentrated and well paid, and whoever organises them plans weeks ahead.
If you do not take them, those people come out and open an app. Not because they prefer the app: because at that moment there is nothing else.
Why you are losing it
Because the organiser needs a number, not an availability. They want to know today how many cars there will be between eleven and one that night, and at what price, to put in the quote they have to send.
An operator on its own cannot promise that number, and whoever does promise it wins the contract. Then they honour it as best they can, and that is often the moment a town finds out the local service was not there.
What it takes to get it back
Capacity committed in advance
Thirty cars in two hours are not improvised on the night. They are built beforehand, by putting your own fleet together with the fleets of the people who work with you, and knowing at every moment how many you really have.
A contract price, settled once
The transfer from the exhibition centre to the city-centre hotels is always the same run. A fixed agreed price takes the argument out of midnight and makes the quote comparable.
Somebody on site, directing
At the end of an event you do not need requests one at a time: you need a person loading cars, and a controller who can see where the cars are while the first guests are already coming out.
How it works in practice
The organiser is a partner with an agreed price and their own people booking. The period’s journeys stay together, ready to invoice.
An event is one night, and there is no next time to put it right. That is why it goes to whoever can show the numbers beforehand, not to whoever promises well.
Do you run events and need cars?
This page is for transport operators. If you are the one running the event, your way in is over here.
For event organisers