From beta to product, and the questions still open

Going from a trial version to a product was not a technical step. The questions that define a model were still open, and none of those is settled by writing code.

Which countries to serve, and in what shape: opening one nation at a time, or going territory by territory with somebody who already knows the patch. It is the second answer that then defined the way we look for partners.

And what part to give artificial intelligence. Not as a replacement for whoever decides, but as a way of optimising in the operator’s service: suggesting, forecasting, flagging. The decision stays in the control room.